Make reservations as far in advance as possible to ensure availability of services. Plan on arriving at least 15 minutes prior to your first treatment to allow time to check-in, change and familiarize yourself with the spa. All spa treatments will end on time. If you need to cancel your reservation, please notify the spa 24 hours prior to individual appointments and 72 hours prior to package or group appointments to avoid a 50% cancellation fee. Same day cancellations and no-shows will result in a charge of full value.
The Spa at Wine & Roses provides robes, slippers, towels and private lockers in addition to post treatment personal care items. Bring your swimsuit for use in our co-ed steam rooms and plunge pools.
Complimentary spa replenishments are offered in our Tranquility Room. A limited lunch and wine menu has been created for our spa guests and is served al fresco on fair weather days. Please allow up to one hour for food service to the spa. No outside food or beverages are to be brought into the spa.
The spa is a smoke-free environment. In addition, please do not bring any type of electronic device such as cell phones and laptops into the spa sanctuary. The spa at Wine & Roses is not responsible for lost items.
Guests 18 years of age and older may receive body treatments and guests 16 years of age and older may receive salon and facial treatments. Children and guests without spa appointments are not permitted in the spa.
In appreciation of exceptional service, gratuities are welcomed and may be given at your discretion.